Guest Booking, House Rules & Stay Policy

Booking Requirements

• A valid government-issued ID is required before check-in.
• The person who makes the booking must be staying at the property.
• Guests must provide accurate booking information.
• The maximum occupancy is 8 guests.
• If more than 8 guests are expected, guests must seek and obtain prior approval from management.
• Exceeding the approved occupancy without management approval is not permitted.

Check-in & Check-out

• Check-in: 3:00 PM onwards.
• Check-out: 12:00 PM.
• Early check-in and late check-out are subject to availability and management approval.
• Unapproved late check-out may attract additional charges.
• All keys, access cards, remotes and property items must be returned before departure.

Payment & Refundable Security Deposit

• Full payment is required to confirm a reservation.
• Payments must be made only through the official The 1% Manor bank account or approved POS terminal.
• A refundable security deposit of ₦250,000 is required before check-in.
• The deposit may be used to cover damage, missing items, excessive cleaning, smoking indoors, unauthorized events or other violations.
• Additional costs may apply where damages exceed the security deposit.
• Confirmed bookings are non-refundable unless management agrees otherwise in writing.

Visitors & Occupancy

• Visitors are permitted, but only registered guests may stay overnight.
• The total number of people at the property must not exceed 8 guests unless prior approval has been obtained from management.
• Guests expecting more than 8 people must seek approval from management before arrival or before the additional guests enter the property.
• The booking guest is responsible for the conduct of all visitors.
• Visitors must comply with all house rules.

Parties, Events & Noise

• Parties, events and organized gatherings are not permitted without prior written approval.
• Loud music, excessive noise and disruptive behavior are prohibited.
• Quiet hours are 10:00 PM to 7:00 AM.
• Unauthorized events may result in termination of the stay without refund and deduction from the security deposit.

Smoking & Pets

• Smoking and vaping are strictly prohibited inside the property.
• Smoking is permitted only in designated areas, where provided.
• Pets are not permitted unless approved by management in advance.
• Guests are responsible for any damage or cleaning caused by approved pets.

Cleanliness & Property Care

Guests must:

• Keep the property reasonably clean.
• Dispose of rubbish properly.
• Wash or arrange used dishes before check-out.
• Report spills, stains, damage or breakages immediately.
• Avoid moving furniture or misusing appliances.
• Keep all furniture, appliances, décor and other property items inside the residence.
• Excessive cleaning, damage or missing items may be charged to the guest.

Security & Cameras

• Guests must keep keys, access cards and remotes secure.
• Lost access items may attract a replacement fee of ₦50,000 or the actual replacement cost.
• Doors and windows should be secured when leaving the property.
• Security cameras are in operation around the external areas of the property.
• Cameras are not installed in private areas such as bedrooms or bathrooms.
• Guests must not tamper with security equipment.

Filming & Commercial Use

• Personal photography and social-media content are permitted, provided they do not disturb neighbors or damage the property.
• Film production and commercial production filming require prior approval from management.
• Additional charges or conditions may apply.
• Guests must not record staff, neighbors or other guests without consent.

Prohibited Activities

The following are strictly prohibited:

• Illegal activities or drug use.
• Violence, threats or abusive behavior.
• Unauthorized parties or events.
• Unauthorized film production or commercial filming.
• Tampering with security systems.
• Damage or intentional misuse of the property.
• Dangerous or hazardous materials.
• Any activity that puts guests, staff, neighbors or the property at risk.
• Serious violations may result in immediate termination of the stay without refund and notification of the appropriate authorities.

Damage, Loss & Liability

• Guests are responsible for damage, loss or breakage caused by themselves or their visitors.
• The 1% Manor is not responsible for lost, stolen or damaged personal belongings.
• Guests should keep valuables secure and report any loss or incident immediately.

Management Access & Emergencies

• Management or authorized staff may enter the property when reasonably necessary for maintenance, repairs, emergencies, inspections or operational requirements. Reasonable notice will be provided where possible.
• Guests must immediately report fires, leaks, electrical faults, security concerns, accidents, injuries or property damage.

Breach of House Rules

• Depending on the seriousness of a breach, management may issue charges, deduct from the security deposit, terminate the stay, refuse future bookings or recover additional costs.
• By checking in, the guest confirms that they have read, understood and agreed to these terms.